Servicing
Diagnostics
Repairs & Maintenance
Brake Servicing
Tyre & Wheel Alignment
Pre Purchase & Roadworthy Inspections
Servicing
Servicing your BMW is about two things – protecting your investment and keeping you and your family safe on the road. When having someone do this work for you, you want to be sure you can trust the work they are carrying out.
For over 10 years, SouthernBM developed a reputation of unmatched attention to detail and quality when it comes to maintaining all types of BMWs – from the classics of years gone by to the latest models on sale today – all without effecting your new car factory warranty. We are a fully independent BMW service centre and pride ourselves on being a genuine dealership alternative.
We offer a complete range of servicing options for you BMW including interim oil changes, vehicle inspection services, manufacturer log book servicing and our enhanced service and maintenance program.
All newer BMW models are equipped with an on-board service monitoring system known as ‘Condition Based Servicing' or ‘CBS' that is displayed through the vehicle's iDrive system. This system actively monitors engine and other vehicle components for wear such as the oil life, cabin air filter, brake pad wear, condition of the brake fluid and spark plugs and informs the driver when maintenance is required.
While BMW's CBS system is a fantastic initiative, it typically pushes the distance between oil changes to well in excess of 25,000kms which, depending on a number of factors, can have some long term negative effects to your BMW's health. Our minimum recommended requirement for servicing slightly differs from the BMW schedule. We recommend a maximum distance of 15,000kms or 12 month between oil service so that we can keep your BMW safe, reliable and on the road for many years to come without any additional costly repairs due to excessive wear.
No matter the age or kilometres on your BMW, we treat every vehicle as our own and will tailor the service requirements according to what your BMW actually requires, keep you informed of all cost before carrying out any further work, and make sure we can keep you enjoying your BMW for many trouble free years to come.
Diagnostics
Each year the technology in all new BMWs becomes more and more advanced and complicated. This progress as seen the implementation of numerous safety and driver aid features that have improved our driving experience out of sight. With such complex systems though, component failure can happen and when it does you need to make sure that you are taking your BMW to a specialist that has the right equipment, knowledge and dedication to ensure that the right solution is found first time, without excessive cost and time delay.
At SouthernBM, we use only the latest and most up to date diagnostic, coding and programming equipment which enables us to get to the bottom of any issues you might have as quickly and efficiently as possible. We also have access to the latest test schedules and techniques from both Australia and overseas for all types of electrical or mechanical diagnosis.
It's not just about the tooling you have but how you use them and the knowledge and experience of our technicians is second to none. Our years of experience extends from the newest models of today to the classic BMW models of days gone by. If we haven't seen your fault before we are committed to finding the solution and give you the answers the others simply can't.
Repairs & Maintenance
Have you noticed a little bit of oil leaking onto the ground, or maybe your BMW just doesn't feel like it's driving like it used to?
Our 'fix it right the first time' attitude means we will only use the highest quality Genuine BMW or OEM quality parts and the most up to date repair techniques to ensure your BMW repaired in the best and most cost effective manner. We will never cut corners or sacrifice the quality of our work, each repair is treated with the care that our customers demand.
Our BMW repair and maintenance services extends to:
Major and minor engine repairs
Brake system maintenance
Tyre, rim and wheel alignment maintenance
Clutch, gearbox and transmission repairs and servicing
Differential and driveline repairs
Control unit repair, replacement and re-coding
Steering and suspension repairs and maintenance
Air conditioning servicing, re-gassing and maintenance
Exhaust system repairs
Diesel particular filter (DPF) repairs, replacement or regeneration
Radiator and coolant system repairs
Windscreen and headlight polishing and replacement
Audio and navigation system repairs and updates
Battery, alternator and starting system testing and replacement
No matter how big or how small the repairs you need are, you can be sure that SouthernBM will have you covered.
Brake Servicing
The braking system in your BMW is one of the most critical safety components thus it is essential that you have the stopping power you can rely on to avoid any potential accidents.
When it comes to your braking system we only use the best products available on the market. We are one of Australia's only ATE Platinum BrakeCenters and also offer a large range of Genuine BMW braking system components.
ATE Original Brakes offer full braking power instantly with no fading, low heat transmission to prevent pedal failure and optimum comfort behaviour to avoid squealing and brake judder. ATE offers over 150 different brake pad compounds to ensure that you have the right product for your BMW. Independent tests have confirmed the outstanding friction values of ATE Brakes, time and time again.
Brakes must of course ensure vehicle safety; that's their main job. ATE brakes can do more than that with a growing range of ATE Ceramic Brake Pads. Ceramic pads produce an absolute minimum of brake dust so your BMW's rims no longer need to be painstakingly cleaned and their value is permanently retained. As tests have proven, ATE Ceramic Brake Pads last significantly longer and reduce wear and tear on the brake discs – this reduces costs and heightens satisfaction.
ATE Brake Fluid is perfectly matched to your BMW's individual application. Viscosity, boiling point, pressure behaviour, they all interact perfectly to allow the brakes to react quickly and reliably – for every vehicle and every application.
Tyre & Wheel Alignment
The driving dynamics that makes your BMW the 'ultimate driving machine' demands a lot from your tyres so regular maintenance is essential. Incorrect tyre pressures, out of alignment suspension systems and damaged rims can all be factors contributing to poor handling performance.
Even a monthly check of your tyre pressure can see you add thousands of kilometres to their life. We offer a complimentary wheel inspection and top up service so you can always be sure on the condition of your tyres.
When it comes time for your tyres to be replaced we stock a large range of quality tyre brands such as Pirelli, Michelin, Bridgestone, Continental and Dunlop and use only the latest fitting and balancing equipment. Our state of the art Beissbarth Wheel Alignment equipment allows us to ensure your BMW's alignment remains within the factory BMW settings or we can make adjustments for customised suspension set ups. A correctly set up wheel alignment will lessen the chance of abnormal tyre wear which will not only improve the handling of your BMW, but also save you money and improve fuel economy.
As the only connection between your vehicle and the road, it is very important that your BMW's tyres are in the best possible condition to ensure you get to your next destination safely.
Pre Purchase & Roadworthy Inspections
Are you thinking about buying a used BMW but want to make sure that you aren't buying someone else's problem? Then our SBM Pre-Purchase Inspection is for you.
Our attention to detail and BMW experience is what sets us apart in saving you any headaches with your new car. We try to give each report a personal touch and treat each vehicle as if it was our own potential purchase. To put it more simply – we will tell you everything you need to know.
When it comes time to getting your new car on the road we can assist with everything you need to obtain a roadworthy certificate. We can also help with club plate inspections for BMW Car Club of Victoria or BMW Driver's Club of Melbourne members.
Took my e60 there, Jimmy was an absolute pleasure to deal with, very honest, explained everything in detail, and provided some great recommendations due to my individual circumstance. Can not recommend highly enough.
Ordered an oil cooler thermostat yesterday, it’s in my hands today, VIC to WA. Unreal service!
Fantastic customer service from the team at Southern BM. Expertly repaired my 2011 323i and did so without the attitude and excessive cost of a dealer. Thank you and I will be back for all future servicing.
First time at Southern BM today and it won't be my last. Efficient and quality service as I'd expected at a much more reasonable price than a BMW Dealer. The only downside, you'll drop your car off and will end up drooling over the m3s and m4s out front!
Great blokes down there, Eric is great for those chinese speaking customers looking for either some general quality servicing or even higher end modifications. Good team of humble and honest people, will definitely be back!
Frequently Asked Questions
What are your opening hours?
We are open from 8am until 5.30pm Monday to Friday. We are closed on weekends and all Victoria public holidays. Operating hours may also differ during the Christmas/New Years holiday period.
What is your normal lead time for a service booking?
We are normally booked out 5-7 days in advance for service bookings. If you have a more urgent matter than needs attending to just get in contact with us and we see how we can help.
Do you have an after hours drop off/pick up service?
If you can’t get to us during normal business hours we offer a key drop and pick up box to make leaving your car with us as convenient as possible. Just mention this to us when you make your next service booking and we will be happy to provide you with further information.
Are you located close to public transport?
Our facility is conveniently located less that 3 kilometres from Moorabbin train station on the Frankston line. We offer a pick up and drop off service both to and from the train station. There is also a number of bus, taxi and Uber services available for you to use.
Can I wait while my service is being performed?
Of course you can. We have a spacious waiting area overlooking our workshop with comfy couches, office space, TV, free coffee, foosball – and free WiFi. Make yourself at home and we will take care of the rest!
Will I void my new car warranty by servicing with SouthernBM?
The short answer is no. We use only Genuine BMW Parts and BMW approved Castrol fluids and follow the BMW recommended service program so you can be sure that there will be no effect to the new car warranty on your BMW.
Do you offer warranty on the work you perform?
We offer an unlimited kilometre, 24 month warranty of all service, maintenance and repair work we perform on your BMW. For further information on our warranty program please contact us.
Do you offer loan vehicles?
We have several loan vehicles available for your use during your service visit. Whilst there is no charge on these vehicles all we ask is that you replace the fuel you use and alert us of any toll road charges you may have incurred. Loan vehicles are typically booked out a couple of weeks in advance so be sure to allow for this when making your service appointment.
Each loan vehicle comes with an insurance excess of $2,000 in the advent of an accident or any damage. The excess can be reduce to $500 for a charge of $25 per day.
What payment methods do you accept?
We accept Cash, Visa, Mastercard, WeChat Pay and EFTPOS payment with no fees. AMEX is also accepted but may incur a small surcharge. Direct deposit transfers can also be made as long it has been organised prior to vehicle collection. Business and personal cheques will not be accepted.
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Stock Availability
| In Stock | Items marked GREEN or 'In Stock' are currently in stock at SouthernBM. Most orders are shipped within 1-2 business days. ‘Click & Collect’ orders are usually ready within 1-2 hours during normal trading hours. |
| Available to Order | Items marked YELLOW or ‘Available To Order’ are not currently in stock at SouthernBM, and need to be ordered in from the supplier. Please note the expected delivery time before placing an order. |
| No Longer Available | Items marked RED or ‘No Longer Available’ have been discontinued and are no longer available to be ordered. Please contact us for an alternative. |
All items listed on our website are not available for in store pick up without prior purchase. Please use the ‘Click & Collect’ option at checkout and we will let you know as soon as your order is ready.
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