All car makers, including BMW, would prefer to have an owner of their product comes to their dealerships for a service. This means that the dealership can keep track of what has been done, what items have been checked, and what may have needed to have been replaced or, worse, repaired.
BMW Dealership Servicing
Dealership staff undergo stringent training regimes and have to pass many tests before being put into a service area. What this gives a dealership’s service staff is a great pool of knowledge and a need to be the master of all.
In no way is this a bad thing. However, there will be a possibility that a dealership staff list may not have that “out of the box” knowledge, especially when it comes to older cars or that niggle that a specialist workshop can find when a dealership can’t.
SouthernBM – The BMW Specialists
SouthernBM’s staff are the people that discerning BMW owners come to, and recommend, for the kind of servicing that a specialist centre can offer. We’re equipped to provide both BMW recommended log book schedules and do so with genuine BMW parts.
However, we can go further by offering more. Have a car with a sunroof that’s not working properly? We changed our training to ensure our great team know more, where possible, about this kind of issue in a specialist’s manner.
And because we’re a specialist facility, we’re better equipped to deal with your BMW if it’s been tweaked with genuine BMW aftermarket parts because we can take that extra time to discuss your needs with you. What’s more, your car will almost always still be covered by any BMW warranty that applies to your car and/or parts. If you’re unsure, we’re always ready to discuss that with you over a cuppa.
Call us or book online and let us know what we can do to provide you with our specialised knowledge.
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Fantastic customer service from the team at Southern BM. Expertly repaired my 2011 323i and did so without the attitude and excessive cost of a dealer. Thank you and I will be back for all future servicing.
Glenn Corey
Facebook Review
Simply the best Independent BMW Service Centre in Melbourne.
Stewart Adam
Google Review
Extremely happy and love this place. Great service from Eric. Bought and installed akrapovic exhaust system from this place. Also purchased and installed the M performance bonnet. 100% coming back for more service from this place.
Timothy Sung
Google Review
Andrew Brien @ Southern BM has been helping me for years with my BMWs - he is extremely astute and has a refreshingly customer-first mentality. I trust him to do the best work and only the best!
Leo Ng
Google Review
One of (if not THE most) professional outfits I’ve dealt with - in the auto industry or otherwise. Needless to say, all work was carried out as promised and to an impeccable standard. Thank you Sean and team - you’ve renewed my faith in the auto business!
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